Simplify Operations. Amplify Efficiency.
Build a dedicated offshore back-office team to handle the tasks that keep your business moving—accurately, consistently, and cost-effectively.
Outsource the Admin. Keep the Control.
One Workforce Global connects North American businesses with highly capable offshore professionals who take care of the essential—but time-consuming—back-office functions. From data entry and inventory control to order processing and logistics coordination, we help your internal teams stay focused on strategy while we handle the day-to-day.
In today’s competitive supply chain environment, speed and accuracy matter. At One Workforce Global, our clients streamline their operations with full-time offshore staff—trained in your systems, aligned with your processes, and ready to deliver.
Our Back Office Support Include
Data Entry & Database Management
Fast, accurate input and recordkeeping across CRMs, ERPs, and internal systems.
Logistics & Shipment Coordination
Support for order tracking, documentation, freight scheduling, and customer updates.
Inventory Control & Stock Auditing
Real-time updates, inventory balancing, purchase order management.
Document & File Management
Digitization, filing, sorting, indexing, and retrieval.
Order Processing & Admin Tasks
Sales order entry, invoicing, returns coordination, product setup.
Email & Chat Response Support
B2B communication, internal coordination, ticket follow-up, and escalation prep.
Shipping & Logistics Coordination
Shipment scheduling, freight documentation, proof-of-delivery tracking, and carrier communications.
Purchase Order & Invoice Processing
PO creation, vendor communication, invoice matching, and AP/AR reconciliation.
Production & Work Order Support
BOM entry, job ticketing, MRP updates, and scheduling support.
Customer Service & Order Status Support
B2B email/chat responses for order tracking, lead times, and claims.
Data Entry & ERP System Maintenance
Updates to NetSuite, SAP, Odoo, Fishbowl, Microsoft Dynamics, and more.
